Need to understand all of the activities & offers to the left as well as contractual changes & how to transform their own enterprises towards UC.
Need to shift from classic TEM processes of “Contract/Invoice discovery/recovery” (CDR-hunting) towards more Blockchain or Real-Time TEM w/ immutable records from terminal devices.
Need to understand new technologies, MVNE's and how best to queue them up in service offerings. In addition, BSS billing & assurance models need a radical overhaul for new tech.
Need to understand new regional technologies & how best to regulate them as well as cross-border communications (net-neutrality).